Guests<ul><li>Esteban Kolsky - Chief Evangelist, SAP CX</li><li>Raj Balasundaram - SVP Channels and Strategy, SAP Emarsys</li></ul>Links to Learn More<ul><li><a href="https://bit.ly/3DpB2kX">Further Reading: Building Loyalty with Personalized 1:1 Experiences</a></li><li><a href="https://bit.ly/3mnOr5Z">Follow Esteban on LinkedIn</a></li><li><a href="https://bit.ly/3a23yw8">Follow Raj on LinkedIn</a></li><li><a href="https://bit.ly/3oKWgpl" target="_blank">Article of the Week - D2C Personalization Strategy: A win for consumers and brands</a></li></ul> Presented by the-future-of-commerce.com

GuestsEsteban Kolsky - Chief Evangelist, SAP CXRaj Balasundaram - SVP Channels and Strategy, SAP EmarsysLinks to Learn MoreFurther Reading: Building Loyalty with Personalized 1:1 ExperiencesFollow Esteban on LinkedInFollow Raj on LinkedInArticle of the Week - D2C Personalization Strategy: A win for consumers and brands Presented by the-future-of-commerce.com

Guests<ul><li>Esteban Kolsky - Chief Evangelist, SAP CX</li><li>Raj Balasundaram - SVP Channels and Strategy, SAP Emarsys</li></ul>Links to Learn More<ul><li><a href="https://bit.ly/3DpB2kX" rel="noopener noreferrer">Further Reading: Building Loyalty with Personalized 1:1 Experiences</a></li><li><a href="https://bit.ly/3mnOr5Z" rel="noopener noreferrer">Follow Esteban on LinkedIn</a></li><li><a href="https://bit.ly/3a23yw8" rel="noopener noreferrer">Follow Raj on LinkedIn</a></li><li><a href="https://bit.ly/3oKWgpl" rel="noopener noreferrer">Article of the Week - D2C Personalization Strategy: A win for consumers and brands</a></li></ul>&nbsp;Presented by the-future-of-commerce.com

Dynamic Customer Journeys: A Beginner's Guide

Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce  is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.

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Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.

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Dynamic Customer Journeys: A Beginner's Guide

Dynamic Customer Journeys: A Beginner's Guide