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A leading insurance company, located globally, with more than 700 workers at HQ and more than 1000 at agency, wanted to increase the quality of file process, with less complaints regarding the benefits and solving time for each case.
The answer was a gamified web-based program with Chinese Dragon Boats collaborative quests and challenges.
By Monica Cornetti5
11 ratings
A leading insurance company, located globally, with more than 700 workers at HQ and more than 1000 at agency, wanted to increase the quality of file process, with less complaints regarding the benefits and solving time for each case.
The answer was a gamified web-based program with Chinese Dragon Boats collaborative quests and challenges.