In an age of rapid urbanization, the delivery of quality public services by local governments will become more difficult and critical at the same time. The potential for e-Government to help meet these urban challenges has been widely acknowledged but there is a deficiency of e-Government initiatives that are focused on city -- rather than national -- agenda.

The City e-Government Diagnostic and Solution (CeDS) toolkit, based on a partnership between the World Bank, the Seoul Metropolitan Government and WeGO, was developed and designed specifically for cities. Taking holistic factors beyond technology into account, it is a fast and user-friendly diagnostic tool for cities to self-assess the maturity level of their e-Government environment and fill any gaps in their city e-services in a cost-efficient manner.

WeGO has developed the CeDS toolkit online data platform which will be made available on the WeGO website (www.we-gov.org) for their members. This webinar will be led by Mr. Frederick Lim, WeGO IT Consultant, accompanied by a City Case Study presentation by WeGO member city, Ulyanovsk Region, Russia, and will provide a comprehensive “how-to” guide to the CeDS toolkit.