In this conversation, Chloë Lind interviews Nick Leonard, Senior Vice President of Product at SVT Robotics about lessons learned from deploying over $500 million in automation solutions for supply chain operators. Nick talks about how he got into the industry and the types of problems customers come to them with to solve, such as increasing facility capacity and optimizing processes. He also discusses the challenges that arise when scoping out new solutions and integrating them with existing systems. One common challenge is that customers may have a specific operational need for automation, but may not understand how to translate that into an automated solution.

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