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What is the first impression someone is going to have when walking into your environment, wherever that is?  

• What are they seeing? 
• What are they feeling? 
• What are they smelling?

When you arrive somewhere, can you discern the intrinsic culture through people’s actions or lack thereof? Which things are going to stand out that will make us ask:

• Do I trust this organisation and people to give me good service?
• And will they deliver on the promise of what they say they will do?
• Are they professional? 
• Are they prepared to take shortcuts?
• Do they care about the overall team, culture or outcome

In this episode, we chat about how we relate it to the world of behavioural safety and discuss how potentially small (seen as insignificant) things are actually having an impact on the bigger things when experiencing an increase in incidents.

How do we encourage the culture we want? How do we lead by example without removing personal accountability? And what does leading by example actually look like?

Today's Emotional Gem is… PRIDE, visit the Show Notes for the full explanation and resources on emotional literacy. 

Click 👉  www.safetycollaborations.com/e012  or the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.   

Connect with Us

• Email: [email protected]
• Website: safetycollaborations.com
• Leave us a comment in the show notes on our website
• LinkedIn: Karin Ovari, Nuala Gage, and Company Page

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Stay Safe, Stay Well
The Safety Collaborators