In this episode Tony discusses the second principle of The Doorpreneur Code, which is a framework that he created over the years by studying the patterns of successful people in the industry. Oftentimes we can become jaded and hardened in the property management business and to the detriment of our tenants, owners, and ourselves, this can quickly lead to a loss of empathy. We have to have the ability and desire to be able to serve before just thinking of the rewards.

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