In Conversation with The Safety Collaborators

E017_Unlocking Your Potential: Mastering the 5 Principles of Human Performance - Part 2


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In today’s episode, we start with two questions:

  • Did he climb over the fence to drink, smoke, eat or have sex?
  • Have you ever felt named, blamed or shamed and then retrained?

To understand them, we take a look at the second and third principles of the 5 Principles of Human Performance by Todd Conklin:

Blame fixes Nothing

When something goes wrong, you climb over the fence to try fixing the problem (because that seemed like the best idea then), making things worse. But you were trying to do your job. You didn't go over the fence to drink, smoke, eat or have sex, so there's no point blaming you for what went wrong.


Learning and Improving is Vital, Learning is Deliberate

Often when something goes wrong, you will feel that the spotlight is on you and feel blamed and publicly shamed. You find yourself sitting in training (after HR was told you messed up and need retraining), wondering why because there's nothing new to learn. It's just ticking a box so the company can say you were trained, so you don't have permission to make another error.


So where are you focused? 
And where are you learning?


You will often hear others talking about failing and learning and improving from failure. 

During the conversation, we challenge the concept of failing as a way of learning. Which seems a very negative way to learn. 

Children don’t fail when they don’t walk straight away; they fall, and what do we do when they fall? 

Do we blame them for falling over? Or do we give them a hand up, reassure them and let them try again? 

It is a different way of looking at it - we fall every day, and it does not mean the world is ending; it just means we have to get back up and look at it again.



Click 👉  www.safetycollaborations.com/e017  for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you. 
 


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In Conversation with The Safety CollaboratorsBy Safety Collaborations