In Conversation with The Safety Collaborators

E018_Unlocking Your Potential: Mastering the 5 Principles of Human Performance - Part 3


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Welcome to our latest podcast episode, where we delve into principles 4 and 5 of the Five Principles of Human Performance.

In principle 4, we explore how context influences behaviour and how systems drive outcomes. We provide examples of how systems can be designed to drive behaviour, such as in supermarkets or workplaces. We also emphasise the importance of continuous improvement and feedback mechanisms to ensure that systems remain effective.

Here are some key points to keep in mind:

  • Systems drive behaviour and outcomes.
  • Feedback mechanisms are crucial for continuous improvement.
  • Just because something worked in the past does not mean it will work in the future.
  • Design systems for manoeuvrability, not perfection.
  • Continuously ask for feedback on how to improve systems.


In principle 5, we discuss how leaders' responses to failure matter and how their actions and reactions impact the culture of their team or organisation. We highlight the importance of creating a safe and supportive environment where people feel comfortable speaking up and asking for help.

Here are some key points to keep in mind:

  • How leaders respond to failure impacts employee morale and trust.
  • Leaders who take responsibility model accountability.
  • A transparent response builds trust.
  • Failure provides opportunities for growth and improvement.
  • Create a culture of learning by fostering a growth mindset.



At the end of the day, these principles are all linked, and you can't have one without the other. We emphasise the importance of recognising errors, avoiding blame, deliberate learning, understanding context, and effective leadership.



That wraps up this three-part series on The 5 Principles of Human Performance.

  1. Error is normal - even the best makes mistakes
  2. Blame fixes nothing
  3. Learning and improving are vital. Learning is deliberate
  4. Context influences behaviour. Systems drive outcomes
  5. How you respond matters. How leaders act and respond counts.



So, which principle did you find most impactful? 

We'd love to hear your thoughts!


Click 👉  www.safetycollaborations.com/e018  for the full show notes, leave your thoughts, questions and comments and discover more about how we may help you.   



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  • Email: [email protected]
  • Website: safetycollaborations.com
  • Leave us a comment in the show notes on our website
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In Conversation with The Safety CollaboratorsBy Safety Collaborations