In this episode:

0:00 - Intro

00:28 - Introduction to Welcome Hall Mission and the Nonprofit Sector

01:34 - Mission and Approach to Service: Residential Stability

02:47 - Lessons in Nonprofit Leadership and Management

05:45 - Good Work Done Better - The Book and Its Insights

10:48 - Principles for Improving Nonprofit Effectiveness

18:38 - Building Key Relationships and Managing Donor Engagement

20:20 - Building Trust and Reputation: Navigating Relationships with Politicians

21:50 - Cultivating Donor Relationships: The Power of Regular, Small Investments in Relationships

23:21 - Navigating Cultural Divides in Montreal

23:46 - The Importance of Looking Beyond ImmediateChallenges

25:52 - Conclusion and Wrap-Up: Closing Thoughts on Continuous Learning and Curiosity