In this special live episode of Workforce on the Mic, recorded at NAWDP's 41st Annual Conference in Virginia Beach, host Alexis Franks shines a spotlight on the heart of America's public workforce system: the American Job Centers (AJCs). You'll hear from Sarita Alston, One-Stop Operator for Ross Innovative Employment Solutions in Greater Memphis, as she breaks down what AJCs really do, and why One-Stop Operators are essential to making the system work. From supporting individuals with training, employment, and wraparound services, to coordinating partner agencies and engaging local businesses, this episode unpacks how workforce collaboration truly happens on the ground. Whether you're a job seeker, service provider, or fellow workforce professional, tune in to learn how these centers are transforming lives and building stronger communities.