Ben Tan, Senior Executive Partner at Gartner shares with Grace Chng about the firm’s Maverick Research, which looks beyond five years into the future of technology and society.

Tan outlines bold predictions: the UN may soon declare AI a basic human right to ensure equitable access; universities face major disruption as GenAI democratises and personalises learning; the job market will evolve with AI reshaping roles and creating new opportunities; and by 2035, society could face risks of AI-driven addiction and even AI-inspired belief systems. The conversation also highlights the need for responsible adoption, and the crucial role of leaders in treating GenAI, not just as a tool but as a powerful new workforce requiring guidance, governance, and cultural adaptation.