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E12- Subject Matter Expertise vs. Core CS Skills (With Alex Farmer of Cognite AS & Shari Srebnick of Searchmetrics)
Catalyst recently released The Great CS Debate which had CS leaders vote on the top 10 most controversial topics in Customer Success. This episode features a friendly debate between two experienced CS leaders who found themselves on opposing sides of the issue: What is more important, core CS skills or subject matter expertise?
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By Catalyst Software Corporation, Ben Winn
4.9
108108 ratings
Catalyst recently released The Great CS Debate which had CS leaders vote on the top 10 most controversial topics in Customer Success. This episode features a friendly debate between two experienced CS leaders who found themselves on opposing sides of the issue: What is more important, core CS skills or subject matter expertise?