Today's episode of Tech Sales Insights is the second part of Randy’s conversation with Kimberly Dieter, VP of Sales Solutions at LinkedIn. Relationships matter but how you use your tools and implement the right behaviors are what help you build that lasting relationship with customers.

Kimberly talks about the "tool fatigue" companies have experienced where they use too many tools without really understanding how to use them effectively. She also dives deep into the importance of being aware of how top performers stay productive so that their process can be applied as well.

INSIGHTS OF THE DAY

KIMBERLY: HAVE A MORE HOLISTIC APPROACH WITH CUSTOMERS

“Relationships really do matter and your best customer is someone else's best prospect. If you're not investing in that relationship, not just with that individual but with the entire company, you're going to miss the opportunity to maintain that customer in your book of business.

Don’t miss out on our previous episode and watch out for the next ones!

• E123 Part 1 - RELATIONSHIPS MATTER: A Focus on Relationship Density By Top Performers

Find out more about Kimberly Dieter in the links below:

• LinkedIn: https://www.linkedin.com/in/kimberly-dieter-4050ba1b/
• LinkedIn Learning: https://www.linkedin.com/learning/

This episode of Tech Sales Insights is brought to you by: 

• Sales Community: https://www.salescommunity.com/
• LinkedIn: https://www.linkedin.com