In this episode, Gerry does a deep dive into the Omnichannel Retail Index with Kathy Kimple, Executive Director of OSF Digital’s Strategy team. Kathy brings over 30 years of experience in retail with a focus on retailers, brands, and grocery, covering digital strategy and store operations, registry, marketing, tech selection, and organizational design. During the conversation, Kathy shares how the Omnichannel Retail Index helps retailers and brands learn the latest digital and omnichannel best practices in the retail industry and the home vertical.