Agency Freedom

E134: Jim Harris on Spotting Patterns and Delivering The Wow

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In this episode, James talks with Jim Harris, International Bestselling Author and Principal at Strategic Advantage.


To learn more about Strategic Advantage, visit https://jimharris.com/

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Episode Highlights:

  • Discussion on disruption, generative AI, and evolving customer expectations in the insurance industry.
  • Insights into the power and potential of generative AI in enhancing customer service and business efficiency.
  • Exploration of innovative strategies for improving insurance services, such as automating processes and utilizing AI.
  • Examination of the impact of technology trends on the insurance industry and how companies can adapt.
  • Discussion of the importance of constant innovation and incremental improvements in the insurance sector.
  • Analysis of the balance between personalized customer service and automation in insurance.
    • ...more
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    Agency FreedomBy James Jenkins
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