The episode explores leadership styles, focusing on transactional and transformational approaches. Transactional leadership prioritises established goals and existing employee values, while transformational leadership aims to fundamentally change employee values and aspirations. The text critiques both styles, highlighting limitations such as a potential "one best way" approach and a lack of clear distinctions between components. A full range leadership modelis proposed, incorporating both styles for enhanced effectiveness. Finally, the text acknowledges the complexities of researching leadership's impact, noting that factors beyond leadership style influence outcomes.

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