Another great episode of the Wear Many Hats podcast.

This time, we sit down with Elisa Chalier, Office Operations Manager at Rider Levett Bucknall, to explore her journey from hospitality into corporate office leadership.

Elisa shares how starting out in customer-facing roles shaped her approach to service, detail, and team coordination — skills that now underpin her leadership in managing high-performing office environments.

She reflects on the realities of running a busy London headquarters, balancing people, operations, and client experience, and the importance of adaptability in workplace management.

We also discuss career progression, confidence, and how transferable skills from hospitality can build a strong foundation for success in corporate operations.

A practical and inspiring conversation for anyone working in office management, workplace operations, facilities, or those building a career through hands-on experience.