In this episode of the Wear Many Hats podcast, we sit down with Daniel Witt Morris, Head of Workplace and Facilities at Peabody, for an honest conversation about building an FM career from the ground up.

Daniel shares how it all started as a teenage bicycle courier at Canary Wharf, through early experiences at Shell, and into roles at Euromonitor, Interserve, Swiss Re, and a top London law firm before spending 13 transformative years at L&Q.

Now at Peabody, he discusses managing a diverse portfolio of offices, leading fleet operations for 400+ vehicles, introducing AI-driven tools, and rolling out a new capacity management system to improve how people use workspace.

The conversation also covers data-driven FM, making ESG practical rather than performative, agile working before and after Covid, and why great workplaces start with understanding people.

Daniel's advice for anyone starting out: get in, get your hands dirty, solve problems, and never give up.

A must-watch for anyone in or aspiring to work in workplace management, facilities management, or property operations.