E17 - Approaches to measuring customer experiences
In this podcast, Anders interviews Dr. Tim Keiningham (https://www.stjohns.edu/academics/faculty/timothy-l-keiningham) about his work on measuring customer experiences.
Hosted on Acast. See acast.com/privacy for more information.
...more
View all episodesBy Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco
E17 - Approaches to measuring customer experiences
In this podcast, Anders interviews Dr. Tim Keiningham (https://www.stjohns.edu/academics/faculty/timothy-l-keiningham) about his work on measuring customer experiences.
Hosted on Acast. See acast.com/privacy for more information.
...more
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