Summary

In this episode, I discuss: 

• Purpose of this Podcast: sharing my What, Why & How. "..... to facilitate the evolution of creative operations and help define what it is and what it can be......" 
• Creative Ops Vocabulary: the power of the words we use to create the stories we want to come true (i.e. people provide feedback on time). "....for example .... the language and story of Easy Mode vs Hard Mode... changes the framing of how recipients of notifications think about their responsibilities."
• Change: the changing landscape of change management and the need for creative operations leaders to think differently about change management. ".....this is not our grandfather's change management. The environment has changed, and we need to think differently....."

Chapters

03:10 Purpose of this Podcast

19:20 Creative Ops Vocabulary

27:15 Change Management

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