Humans of SaaS

E21- Who Should Own Renewals, Sales Or CS? (With Scott Dzialo of Braze & Sabina Pons of Mavenlink‪)


Listen Later

Catalyst recently released The Great CS Debate which had CS leaders vote on the top 10 most controversial topics in Customer Success. This episode features a friendly debate between two experienced CS leaders; Scott Dzialo, Director of Customer Success, Enterprise & Strategic Accounts at Braze and Sabina Pons, Vice President of Client Success, Support & Community at Mavenlink‪. During this episode, these CS masters found themselves on opposing sides of the issue: Who should own renewals, Sales or CS?

...more
View all episodesView all episodes
Download on the App Store

Humans of SaaSBy Catalyst Software Corporation, Ben Winn

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

108 ratings