In this powerful episode we sit down with Joe Smarro—a former Marine, police officer, and nationally recognized mental health advocate—to unpack his extraordinary journey from a troubled childhood to the frontlines of crisis intervention. Joe shares how his experiences shaped a mission rooted in empathy, connection, and courageous communication.

We explore how trauma impacts mental health, why curiosity and trust are vital in crisis situations, and how effective communication can save lives. Whether you're a first responder, leader, or just trying to better understand human behavior, this conversation offers deep insight into the power of personal growth, mental wellness, and compassion in the most critical moments.

• Joe’s story is a reminder that healing is possible—and powerful.

• Empathy is not a weakness; it’s a tool for transformation.

• Understanding trauma is essential for addressing mental health challenges.

• Trust is the foundation of all effective communication.

• “Connection over correction” reshapes how we respond to crises.

• Curiosity, not judgment, leads to breakthroughs in tough moments.

• Personal growth is never-ending—and deeply worthwhile.

• We must dismantle the stigma around mental health.

• Skilled communication can de-escalate even the most intense situations.

• Fear can be overcome with knowledge, practice, and support.

Joe Smarro is a Marine Corps veteran, former police officer, and leading voice in mental health advocacy. As co-founder of the San Antonio Police Department’s Mental Health Unit, Joe helped revolutionize crisis response through empathy-driven de-escalation. His work gained national attention in the Emmy-winning HBO documentary Ernie & Joe: Crisis Cops and his TEDx talk, I See You, has inspired thousands to rethink how we engage with mental health.

Now, as the founder of SolutionPoint+, Joe trains organizations, first responders, and leaders nationwide on mental wellness, crisis intervention, and resilience. His bestselling book, Unarmed, teaches how courage, compassion, and connection can change—and save—lives.

Visit: www.solutionpointplus.com | www.joesmarro.com

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