CHURN FM

E233 | Continuous Discovery as a Tool for Product-Market Fit and Churn Reduction with Teresa Torres


Listen Later

Today on the show, we have Teresa Torres, an internationally acclaimed author, speaker, and coach.

In this episode, Teresa shares her insights on using continuous discovery as a crucial tool for achieving product-market fit and effectively reducing churn. She explains how her approach helps product teams make informed decisions by integrating continuous customer feedback into their daily processes.

We then discussed the impact of continuous discovery on product development, showcasing Teresa's strategies for aligning product offerings more closely with customer needs. We wrapped up by exploring practical steps for implementing continuous discovery practices to enhance customer retention and drive product success.

As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly at [email protected]. Don't forget to follow us on Twitter.

Mentioned Resources:

  • Product Talk Org
  • Continuous Discovery Habits book
  • Riverside
  • Awkward Silences


Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

...more
View all episodesView all episodes
Download on the App Store

CHURN FMBy Andrew Michael

  • 5
  • 5
  • 5
  • 5
  • 5

5

31 ratings


More shows like CHURN FM

View all
The Bill Simmons Podcast by The Ringer

The Bill Simmons Podcast

30,203 Listeners

Up First from NPR by NPR

Up First from NPR

56,388 Listeners

Morning Brew Daily by Morning Brew

Morning Brew Daily

2,998 Listeners

Bad Friends by Bobby Lee & Andrew Santino

Bad Friends

14,380 Listeners

All the Hacks: Money, Points & Life by Chris Hutchins

All the Hacks: Money, Points & Life

1,620 Listeners

[Un]Churned – The No. 1 Podcast for Customer Retention by Gainsight

[Un]Churned – The No. 1 Podcast for Customer Retention

90 Listeners

Points Talk® with the Travel Mom Squad by Travel Mom Squad: Travel on Credit Card Points

Points Talk® with the Travel Mom Squad

972 Listeners