Crisis Management: Lessons from Hurricane Helene In this episode of Off the Wire, hosts Anthony and Tanner discuss the impact of Hurricane Helene on regions like Western North Carolina and Eastern Tennessee, focusing on technological challenges and solutions. Tanner, from Blue Ridge Energy, shares insights into infrastructure resilience and the importance of multiple internet connections during disasters. They explore the role of alternative internet sources like Starlink, and highlight the value of having redundant systems and communicating with service vendors during crises. The episode also delves into challenges with cellular networks, emergency power setups, and the need for maintaining cybersecurity protocols during disasters. They emphasize the importance of supporting relief efforts and the psychological impact of witnessing such devastation.

00:00 Introduction and Welcome

00:09 Impact of Hurricane Helene

01:17 Devastation and Recovery Efforts

02:21 Technology Challenges During the Disaster

02:37 Internet Connectivity Issues

04:08 Starlink as a Backup Solution

10:09 Cellular Connectivity During the Crisis

18:53 Burnout and Mental Health

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