CHURN FM

E251 | Pricing & Packaging for Long-Term Customer Retention with Mark Stiving


Listen Later

Today on the show we have Mark Stiving, the founder of Impact Pricing and author of "Selling Value", "Impact Pricing", and "Win Keep Grow".

In this episode, Mark shares his experience in the intricacies of pricing and packaging strategies, emphasizing their impact on customer retention and expansion.

We then discussed understanding customer value, overcoming internal biases, and the importance of iterative pricing strategies. 

We wrapped up by exploring actionable insights on leveraging pricing metrics to enhance customer engagement and reduce churn.

Mentioned Resources

  • Impact Pricing
  • Selling Value Book
  • Impact Pricing
  • Win Keep Grow


...more
View all episodesView all episodes
Download on the App Store

CHURN FMBy Andrew Michael

  • 5
  • 5
  • 5
  • 5
  • 5

5

31 ratings


More shows like CHURN FM

View all
Radiolab by WNYC Studios

Radiolab

43,958 Listeners

Hidden Brain by Hidden Brain, Shankar Vedantam

Hidden Brain

43,621 Listeners

The Bill Simmons Podcast by The Ringer

The Bill Simmons Podcast

30,276 Listeners

The Daily by The New York Times

The Daily

112,309 Listeners