Today on the show, we have Gaurav Vohra, Head of Product Growth at Superhuman.

In this episode, Gaurav shares how Superhuman transitioned from a solo (single-player) tool to a powerful team-based (multiplayer) product, enabling them to break through their growth ceiling.

We explore the deliberate strategies behind Superhuman’s shift to team use, including the challenges of adapting a high-quality, individual-focused product for broader team functionality. Gaurav discusses the key product changes that made Superhuman invaluable for entire teams, creating new growth pathways and expanding Superhuman’s market reach.

Mentioned Resources

• Superhuman 
• Oliver Wyman 
• Reportive
• Mohannad Ali 
• Hotjar
• Apple
• Kingston
• Slack
• Notion
• Wiki      
• Slack Connect 
• HubSpot
• Salesforce
• ChatGPT
• Netflix
• Spotify
• Duolingo 

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.