Accidents happen, and the insurance industry was created to protect us from unforeseen events and losses. We serve our clients to ensure their businesses are covered by great policies. But we also believe that value must always exceed price, and that coverage is more than a document. In this week's episode of Breathe Out, meet George Canavan! George has 25 years of experience as a client advocate, claims adjuster, and a regular person like you & me. Heather knew that his skills and wisdom were needed at Highpoint to level-up our customer service. We believe by treating people the way you want to be treated, being organized, and remaining persistent, you create a stronger sense of trust with your client while also holding the insurance companies accountable. Listen in on their conversation for some ideas how you and your business can handle claims smarter and improve loss prevention strategies to ultimately lower your expenses. To learn more, visit our website at www.hpigrp.com today!