In this episode of The Connected Physician, host Katharina Juenger welcomes LUKASZ KOWALCZYK MD, a licensed gastroenterologist, healthcare strategist, and executive advisor for 100 MS, an AI-powered voice agent for healthcare. Together, they explore the evolving role of AI in medicine, how it can enhance physician empathy, and its impact on operational efficiency in healthcare.

In this episode, Catarina and Dr. Kowalczyk discuss:

• Can AI Make Physicians More Compassionate? – How AI-generated responses model empathy and help doctors improve patient interactions.
• AI’s Contextual Awareness in Healthcare – The power of AI to remember patient history and personalize care recommendations.
• Reducing Physician Burnout with AI – How AI-driven documentation tools free doctors from excessive paperwork and improve efficiency.
• The Risks of AI in Predictive Medicine – Why not all AI-generated predictions are clinically useful and the ethical concerns of predictive diagnoses.
• Bridging Healthcare Operations and Decision-Making – The importance of integrating AI into scheduling, communication, and workflow management.
• The Future of AI in Healthcare – How AI can enhance patient care while ensuring ethical and practical implementation.

Dr. Kowalczyk also shares his journey from scaling a gastroenterology practice to pioneering a software platform—emphasizing collaboration, technology, and knowledge-sharing in healthcare innovation.

Tune in to learn how AI is shaping the future of medicine, balancing technology with human expertise, and redefining the way physicians connect with patients 

Links and Resources:

• LUKASZ KOWALCZYK MD on LinkedIn

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