The Boomer Briefing

E37 - The Evolution of Client Experience


Listen Later

Welcome to the Boomer Briefing Podcast, where we help you solve a critical business issue in 20 minutes or less.  

This episode, host Jon Hubbard, Consultant/Shareholder at Boomer Consulting has a conversation with Boomer Consulting Consultant/Shareholder, Arianna Campbell. Arianna specializes in process improvement. They discuss thinking about the experience from the client’s point of view, dealing with multiple individual departments, efficiency vs experience, and focusing on the ideal client’s experience.  

  • Arianna on Twitter: @arianna_BCI
  • Arianna on LinkedIn: @ariannacampbell
  • Jon on Twitter: @Jon_Hubbard
  • Jon on LinkedIn: @jonhubbard
  • Youtube: boomer.link/o5x
  • Email: [email protected]
  • www.boomer.com

Look out for new episodes every Tuesday, involving The Boomer Advantage 5 Pillars of a Successful Firm: leadership, process, technology, talent, and growth. For more information about Boomer Consulting, visit boomer.com 

...more
View all episodesView all episodes
Download on the App Store

The Boomer BriefingBy Boomer Consulting Inc.

  • 5
  • 5
  • 5
  • 5
  • 5

5

5 ratings