This episode features a conversation with Bob VanDelinder, VP of Sales for Empire Access about the evolution of internet and communications technology over the past 25 years. Bob shares his experience working for Empire Access, a 100+ year old internet service provider, during the transition from dial-up to DSL to fiber optic broadband. He discusses how customer needs and internet applications have changed dramatically, requiring faster speeds and more bandwidth, and how Empire Access has adapted to provide the "fastest internet in the Northeast." He also talks about Empire Access's recent expansion into new markets in upstate New York and Pennsylvania, bringing high-speed fiber internet to towns and cities for the first time.