Most reliability improvements don’t come from new tech—they come from fixing what’s already broken. Reuben Walters from Ego Pharmaceuticals shares how focusing on fundamentals helped reduce repeat failures, cut maintenance costs, and build internal capability on this episode of Reliability 4.0.

Reuben walks through real case studies—from recurring spray ball failures to purified water systems—where root cause analysis, challenging OEM assumptions, and upskilling maintenance teams delivered measurable results.

We dig into:

🔸 How RCA uncovered the real cause of recurring failures

🔸 Why blindly trusting OEM assumptions can drive hidden costs

🔸 How insourcing maintenance reduced contractor reliance

🔸 Why AI should supplement learning—not shortcut it

🔸 How the 80/20 rule applies to reliability engineering

If you’re overwhelmed by shiny tools but still fighting repeat failures, this episode brings reliability back to what actually works.

This episode is available on:

📺 YouTube: https://youtu.be/LUyT4-Lbomw

🎧 Apple Music: https://podcastsconnect.apple.com/my-podcasts/show/reliability-4-0/6223fe96-8647-4a4e-856f-635785c0426c/episodes

Or wherever you get your podcasts!

Curious how structured RCA can help your team solve problems faster? https://easyrca.com/engage

#Reliability40 #RootCauseAnalysis #ManufacturingReliability #PharmaManufacturing #Maintenance #ContinuousImprovement