Reliability 4.0

E48: How Haleon Built a Technician-Led RCA Culture (Without Adding More Meetings)


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The best RCAs don’t happen in meetings—they happen at the line. In this episode of Reliability 4.0, KayLeigh Glebe and Corey Tesmer from Haleon share how their Lincoln, Nebraska site made root cause analysis faster, simpler, and technician-owned—without adding more process or overhead.

By replacing an aging paper-and-Access workflow, Haleon empowered technicians to capture failures in real time, document RCAs directly on the line, and push countermeasures straight into shift handovers through a standardized digital process.

We dig into:

🔹 Why technician-led RCA beats handoff investigations

🔹 How ease of use drove rapid adoption across shifts

🔹 How RCA actions flow into shift turnover without extra meetings

🔹 How Power BI dashboards surface repeat offenders and trends

🔹 Why “simple and usable” matters more than perfect methodology

If your team believes in RCA but struggles with speed, follow-through, or adoption, this episode shows what a sustainable RCA culture actually looks like.

This episode is available on:

📺 YouTube: https://youtu.be/UOcnoicYFjU

🎧 Apple Music: https://podcastsconnect.apple.com/my-podcasts/show/reliability-4-0/6223fe96-8647-4a4e-856f-635785c0426c/episodes

Or wherever you get your podcasts!


Curious how Haleon standardized RCA across shifts?👉 https://easyrca.com/engage


#Reliability40 #RootCauseAnalysis #ManufacturingReliability #Maintenance #ContinuousImprovement #ReliabilityCulture


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Reliability 4.0By Sebastian Traeger, CEO of Reliability.com