“The best KPI is one that actually achieves a strategy.”In this episode of Reliability 4.0, Kendra Moreno and Matt Vilardebo from JLL share how reliability programs work when metrics, data, and execution are aligned to real business goals.

From supporting clients across facilities environments to building standardized reliability practices, they walk through what it takes to make reliability scalable and effective.

We dig into:

🔹 Why KPIs must connect to business strategy to be meaningful

🔹 How centralized subject matter experts support reliability programs

🔹 Why not every failure requires a full RCA

🔹 How facilities reliability is evolving compared to industrial environments

🔹 How AI is being used as a force multiplier in vibration analysis

If you’re building or refining a reliability program, this episode offers practical insight into how leading teams approach KPIs, RCA, and reliability execution.

This episode is available on:

📺 YouTube: https://youtu.be/4nQId0clERs

🎧 Apple Music: https://podcastsconnect.apple.com/my-podcasts/show/reliability-4-0/6223fe96-8647-4a4e-856f-635785c0426c/episodes

Or wherever you get your podcasts!

Want to connect RCA to your reliability strategy?

👉 https://easyrca.com/engage#Reliability40 #RootCauseAnalysis #AssetManagement #FacilitiesManagement #KPIs #ReliabilityEngineering