If you think that working hard is enough to ensure career success, you’re missing a big piece of the pie. Susan M. Barber, the author of The Visibility Factor, shares how a pivotal conversation with her mentor opened her eyes to the importance of visibility and changed the trajectory of her career. In this episode we talk about what it means to be visible at work and why it’s important, Sue shares the process that worked for her, and we discuss how to embrace visibility in a way that works for you. Later, Kristy and Danielle talk about new research from Journal of Personality and Social Psychology about deep conversation and why we should consider initiating the opposite of small talk, even with strangers.