<p>Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, David Sohn and Dean Trempales from Helpt as they talk about key steps to create outstanding customer playbooks and enhance your customer success strategy. In addition, we provide an overview of cybersecurity certifications for individuals.</p>

Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, David Sohn and Dean Trempales from Helpt as they talk about key steps to create outstanding customer playbooks and enhance your customer success strategy. In addition, we provide an overview of cybersecurity certifications for individuals.

E57. 3 Steps to Creating Great Customer Playbooks

Join Matthew Fisch of FortMesa on the MSP Roundtable with a special guest every week and learn how MSPs can sell profitable cyber programs using compliance and how to convey value during the sales process through storytelling with pictures, diagrams and analogies. In addition, we review a new control every week (NIST, CIS, HIPAA and more).

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E57. 3 Steps to Creating Great Customer Playbooks

E57. 3 Steps to Creating Great Customer Playbooks