Mark Green is a globally recognised leadership coach, author and speaker who works with CEOs and executive teams to build accountable, high-performing cultures. Mark shares why fear – whether driven by ego, scarcity or failure – is the biggest hidden blocker to performance and accountability.

He outlines the three elements of accountability, the power of role clarity, and how tolerating underperformance can erode credibility and culture. Mark also explores the transformation that happens when leaders stop trying to be liked and instead focus on being respected. From feedback to core values, he explains how great leaders lead by example – and why empathy, not ego, is the foundation of real leadership.

Takeaways

• Leaders must confront fear – of ego, scarcity or failure – to unlock their own and others’ potential.
• What a leader tolerates sets the standard for culture, performance and team behaviour.
• Clarity around role outcomes transforms vague expectations into accountability and measurable results.
• Accountability begins with leaders who consistently model the behaviours they expect from their teams.
• Feedback should be frequent, constructive and normalised – not reserved for annual reviews or crisis moments.
• Raising expectations often inspires higher performance, not lower morale, when communicated with purpose and clarity.
• Tolerating toxic high-performers undermines trust, morale and long-term organisational health.
• Course correction through small, regular feedback prevents larger issues and builds a culture of continuous improvement.

Follow Mark Green
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Books on this episode
Creating a Culture of Accountability by Mark Green https://amzn.asia/d/ftBa0FJ
Activators: A CEO’s Guide to Clearer Thinking and Getting Things Done by Mark Green https://amzn.asia/d/8a1JaXr 

A podcast which Mark recommends: 
The Knowledge Project with Shane Parrish  https://open.spotify.com/show/1VyK52NSZHaDKeMJzT4TSM 

Watch the episode on YouTube: https://www.youtube.com/@TheEvolutionPartners 

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