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E60: Why Voice is the Next Platform Shift with Jordan Dearsley (Vapi)
This week’s guest is Jordan Dearsley, CEO of Vapi. Vapi enables enterprises to deploy humanlike voice agents in minutes. Whether you are building a new voice product or managing millions of calls, Vapi’s infrastructure and flexible APIs make it simple and reliable.
We explore why Waterloo continues to produce world-class engineers and founders, Jordan’s journey from building calendar apps and AI therapy tools to leading Vapi, and why enterprises are turning to voice AI to save engineering time and resources. We also cover the toughest technical challenges including latency, tool calls, determinism, and multi state environments, and why generative voice systems require constant tuning and forward deployed models rather than one size fits all solutions.
Episode Chapters:
- 2:10 - The MIT of Canada
- 4:03 - Pivoting 10+ times
- 6:00 - Why voice AI
- 11:07 - A faster path to production
- 12:05 - Voice challenges from enterprises
- 15:05 - Why stay horizontal
- 17:20 - Actively moving away from being an AI BPO
- 19:45 - Forward deployed engineers
- 21:40 - From scoping to production
- 22:40 - Recruiting as an early stage startup
- 26:05 - ElevenLabs leading the model pack
- 29:00 - Distribution & enterprise integrations
- 32:35 - Quick fire round
As always, feel free to contact us at [email protected]. We would love to hear ideas for content, guests, and overall feedback.
This episode is brought to you by Grata, the world's leading deal sourcing platform. Our AI-powered search, investment-grade data, and intuitive workflows give you the edge needed to find and win deals in your industry. Visit grata.com to schedule a demo today.
Fresh out of Y Combinator’s Summer batch, Overlap is an AI-driven app that uses LLMs to curate the best moments from podcast episodes. Imagine having a smart assistant who reads through every podcast transcript, finds the best parts or parts most relevant to your search, and strings them together to form a new curated stream of content - that is what Overlap does. Podcasts are an exponentially growing source of unique information. Make use of it! Check out Overlap 2.0 on the App Store today.
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By Laura Hamilton and Wil HagenThis week’s guest is Jordan Dearsley, CEO of Vapi. Vapi enables enterprises to deploy humanlike voice agents in minutes. Whether you are building a new voice product or managing millions of calls, Vapi’s infrastructure and flexible APIs make it simple and reliable.
We explore why Waterloo continues to produce world-class engineers and founders, Jordan’s journey from building calendar apps and AI therapy tools to leading Vapi, and why enterprises are turning to voice AI to save engineering time and resources. We also cover the toughest technical challenges including latency, tool calls, determinism, and multi state environments, and why generative voice systems require constant tuning and forward deployed models rather than one size fits all solutions.
Episode Chapters:
- 2:10 - The MIT of Canada
- 4:03 - Pivoting 10+ times
- 6:00 - Why voice AI
- 11:07 - A faster path to production
- 12:05 - Voice challenges from enterprises
- 15:05 - Why stay horizontal
- 17:20 - Actively moving away from being an AI BPO
- 19:45 - Forward deployed engineers
- 21:40 - From scoping to production
- 22:40 - Recruiting as an early stage startup
- 26:05 - ElevenLabs leading the model pack
- 29:00 - Distribution & enterprise integrations
- 32:35 - Quick fire round
As always, feel free to contact us at [email protected]. We would love to hear ideas for content, guests, and overall feedback.
This episode is brought to you by Grata, the world's leading deal sourcing platform. Our AI-powered search, investment-grade data, and intuitive workflows give you the edge needed to find and win deals in your industry. Visit grata.com to schedule a demo today.
Fresh out of Y Combinator’s Summer batch, Overlap is an AI-driven app that uses LLMs to curate the best moments from podcast episodes. Imagine having a smart assistant who reads through every podcast transcript, finds the best parts or parts most relevant to your search, and strings them together to form a new curated stream of content - that is what Overlap does. Podcasts are an exponentially growing source of unique information. Make use of it! Check out Overlap 2.0 on the App Store today.