On this episode of Mortgage X, James Robert Lay joins Jason Frazier to discuss the power of the Adaptability Quotient. James also discusses how brands can shift their practices to rethink the customer journey, improving relationships, the fear wall, how mortgage companies can be more agile, and embrace change.

On this episode of Mortgage X, James Robert Lay joins Jason Frazier to discuss the power of the Adaptability Quotient. James also discusses how brands can shift their practices to rethink the customer journey, improving relationships, the fear wall, how mortgage companies can be more agile, and embrace change.

On this episode of Mortgage X, James Robert Lay joins Jason Frazier to discuss the power of the Adaptability Quotient. James also discusses how brands can shift their practices to rethink the customer journey, improving relationships, the fear wall, how mortgage companies can be more agile, and embrace change.&nbsp;

E61: The Power of AQ w/James Robert Lay

What can you expect from the Broker Journey podcast? A candid and no-bull approach to sharing stories, experience, and expertise from amazing mortgage professionals serving in the wholesale/broker channel.&nbsp; Hear directly from the experts on how they have succeeded in this crazy industry. Your host of the Broker Journey is award-winning mortgage marketer and executive coach, Jason Frazier.

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What can you expect from the Broker Journey podcast? A candid and no-bull approach to sharing stories, experience, and expertise from amazing mortgage professionals serving in the wholesale/broker channel.  Hear directly from the experts on how they have succeeded in this crazy industry. Your host of the Broker Journey is award-winning mortgage marketer and executive coach, Jason Frazier.

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E61: The Power of AQ w/James Robert Lay

E61: The Power of AQ w/James Robert Lay