Projects often fail to meet expectations because quality attributes like performance, usability, and security are vague or undefined. “Fast,” “secure,” and “easy to use” mean different things to different people.

In this episode of Business Analysis Simplified, Michael and Emily discuss how to specify and manage quality attributes clearly so you can build solutions that truly meet user and business expectations.

You’ll learn:

• What quality attributes are and why they’re essential.

• How to turn vague terms like “fast” into measurable, testable requirements.

• How to balance quality expectations with project constraints.

• A real-world example showing how clear quality attributes prevented rework.

If you’re a BA, product owner, or project lead, this episode will help you define “good enough” in a way your team can design, build, and test with confidence.