Resolving conflict is easy if you follow these 4 steps: 1. Find a quiet space where both parties can be heard, 2. Give both parties a chance to speak without interruptions, 3. Actively listen for specific details that match, 4. Ask clarifying questions to make sure you heard what you heard, 5. Deliver an unbiased verdict by focusing only on the facts.

This sponsored by Thomas Industries. The product of the week is the Green Superfoods. It’s an all natural veggie supplement to help you get your daily dose of nutrients.

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