In this Getting to Know KRA episode, we turn the tables and interview KRA's The Hub host Jonathan Overall, Director of Communications and Innovation at KRA, to explore the organization's expanding work in consulting. Jonathan shares how KRA is building on its deep experience in workforce services to help agencies, boards, and nonprofits navigate complexity, strengthen performance, and translate policy into practice. The conversation highlights KRA's relationship-driven, solution-focused approach—grounded in listening, collaboration, and implementation—and offers insight into when organizations should seek consulting support, what success truly looks like, and how KRA is preparing partners for the future through data, AI, and strategic innovation.