A popular internet rumor has been going around about dialing 112 in the US for non-life threatening emergencies. Listen as Avaya's Public Safety Solutions Manager Mark Fletcher talks about what exactly 112 is, where it's applicable, and EENA the European Emergency Number Association and their efforts to move to NG with the NG112-LTD standard. Also discussed is the EU Emergency Services Educational Workshop in Riga, Latvia next month, and Fletch's participation on a panel dealing with MLTS / PBX Location strategies with Avaya Select DevConnect Partner, Conveyant Systems, Inc.