Many experts in the industry have been predicting that 2012 will be a banner year for 911 and the evolution to NG 911, as we continue to raise the awareness of this desperately needed technological refresh.

Enabling this fundamental shift in the way we deal with calls for help, is going to require support from many levels, including regulatory and legislative reinforcement. Getting our legislators to understand the problem, is as much of an issue as the problem itself, and left up to industry lobbyists, will only ensure that the one with the most cash will be the dominant player.