FAQ about the Early Years Engagement Support (EYES) Program

•What is the Early Years Engagement Support (EYES) Program? 

The EYES Program is designed to assist children and families in early learning services who may benefit from early intervention or support to access the National Disability Insurance Scheme (NDIS). It aims to provide a holistic approach to a child's education and care by working with families and agencies to deliver tailored inclusion support plans and strategies that meet the child's individual needs. The program acts as a bridge between families, educators, early learning services, community services, and agencies.

•How does the EYES Program support families?

The EYES Program supports families in numerous ways, including: providing positive behavior guidance strategies, helping them establish collaborative relationships with community service organisations, supporting their child’s educational programs, assisting them in understanding and navigating the NDIS processes, identifying appropriate services, connecting them with external support agencies, coordinating health and medical connections for NDIS eligibility, resolving issues with NDIS acceptance, connecting them with the NDIS Support Coordination team (if eligible), and helping them redevelop goals before an NDIS plan review.

•What kind of support does the EYES Program offer to educators and early learning services? 

The EYES Program offers a range of support services to educators and early learning services. This includes developing, implementing, and monitoring inclusion support plans for children; assisting with funding applications and management for inclusion support; providing educators with training and resources; connecting educators and services with external agencies; and building productive partnerships with internal and external support agencies.

•What are the main goals of the EYES Program for families and children?

The primary goals of the EYES Program for families and their children are to support and connect them with early intervention or NDIS support, help them understand the NDIS, connect them with external support agencies, apply best practice principles and innovative thinking to meet each child's needs, and deliver tailored inclusion support plans.

•What are the key objectives of the EYES Program regarding educators and early learning services? 

The key objectives for educators and early learning services are to develop, implement, and monitor the progress of inclusion support plans for children; manage funding for inclusion support within the service; guide educators with training and resources; deliver supportive inclusion support to services, families, and children; connect educators and services with external agencies; and build productive partnerships with support agencies.

•How does the EYES Program help with NDIS applications and related processes? 

The EYES Program plays a crucial role in navigating the complexities of the NDIS. It assists families in understanding the NDIS and its support packages, helps navigate the NDIS's processes, assists with resolving issues related to NDIS acceptance, and can connect eligible families to their NDIS Support Coordination team. Furthermore, the program can help families redevelop their goals before an NDIS plan review, ensuring that the plan remains relevant and effective.