McClain Smith, Director of SMB & Sales Development at Lucidchart, believes that curiosity can advance deals with prospects -- but only if it’s genuine. He also states that being passionate about something makes someone a better salesperson -- but only if it’s authentic. How exactly did McCain learn that these traits can facilitate better conversations through every phase of the sale cycle? Find out in this episode of the Hey Salespeople Podcast. Visit SalesLoft.com for show notes and insights from this episode.