John Simpson, the FAIS Ombud, shares with the EBnet community the most common lessons that can be learnt from the cases in their new Complaints Archive – from what is a reasonable advisor and reasonable consumer, to PI cover, to the expected impact of COFI. When it comes to rendering financial advice, like John says, “It’s all fine until it’s not”. Subscribe to EBnet’s newsletter 👉 https://www.ebnet.co.za/subscribe/