<p>In part 2 of a series, Eckhart Boehm joins Tom & Bob on the show to discuss the practical steps for analyzing data for customer progress design. </p>

In part 2 of a series, Eckhart Boehm joins Tom & Bob on the show to discuss the practical steps for analyzing data for customer progress design.

<p>In part 2 of a series, Eckhart Boehm joins Tom &amp; Bob on the show to discuss the practical steps for analyzing data for customer progress design.&nbsp;</p>

Eckhart Boehme, Founder and Managing Director - Unipro Solutions (Part 2)

The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.

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Eckhart Boehme, Founder and Managing Director - Unipro Solutions (Part 2)

Eckhart Boehme, Founder and Managing Director - Unipro Solutions (Part 2)