The Enterprise Edge

EdgeBytes from The Enterprise Edge: ServiceNow Happenings | Feb 4, 2026


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5-minute POV on recent announcements from ServiceNow...First, Panasonic Avionics Corporation - the company that puts entertainment systems in your airplane seat - just ripped out legacy CRM and went all-in on ServiceNow's AI-powered platform to manage 300 airline customers. And ServiceNow and Anthropic just announced a deep partnership integrating Claude directly into the Now Platform. More evidence that Bill McDermott and team are building the operating system - or "connective tissue" - that unifies workflows across enterprise operations, with AI as the intelligence layer, not just a feature. Listen - and react, comment, share - below!

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The Enterprise EdgeBy Mark Vigoroso, Founder and CEO, The Enterprise Edge | ex-CEO, CMO, CRO, CCO