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The past two years has been the ultimate stress test for the financial, operational, competitive, and cultural resiliency of credit unions. Leaders have greater depth of insight into the risks facing their credit union and can now better plan for and address those risks, allowing the organisation to focus primarily on longer-term opportunities.

Some credit unions are only now emerging from the lockdown to seek new members in a tremendously competitive and digital world. The economic challenges of the past two years have amplified the essential role credit unions can play in the lives of their members and communities. This environment presents the opportunity for credit unions to re-think not only their operating norms but also how to position the organisation to make an even greater impact on employees, members, and communities.

Listen to the views of:

• Dave McAuley, CEO Donore Credit Union, Dublin, Ireland donorecu.ie
• Dermott O'Neill, CEO Scottish League of Credit Unions  scottishcu.org
• Robert Kelly, CEO Association of British Credit Unions Ltd.  abcul.coop
• Anthony Morrow, Founder of OpenMoney  open-money.co.uk

Send your feedback to Chris Smith at [email protected] 

Talking Credit Unions is a regular podcast dedicated to informing credit union practitioners, leaders, and opinion formers on a variety of industry topics. The podcast is sponsored by the Swoboda Research Centre.