Welcome to episode #4 of EE Voice, where we interview Christine Lai, chief of staff for Delivering Happiness – and a self-described “collaboration catalyst and life enthusiast.”

Christine and I discuss:

* Delivering Happiness’ birth from the book written by Zappos CEO Tony Hsieh, and how this start-up has evolved

* How Christine and the team define culture – and the role internal comms should play

* How internal comms can partner with HR to improve culture

* If happiness = employee engagement

* And Christine’s one, practical tip you can use immediately at work

Thanks to Christine for an enlightening, edifying discussion!